Privacy

Category

Terms & Conditions

Created

July 30, 2022

Updated

September 12, 2023

Privacy Policy

This privacy policy ("Policy") explains how personally identifiable information ("Personal Information") you give on the tryspero.com website ("Website" or "Service") and any of its related goods and services (collectively, "Services") is collected, protected, and used. It also tells you what choices you have about how we use your Personal Information and how to get access to and change this information. This Policy is a legally binding contract between you ("User", "you", or "your") and this Website's operator ("Operator", "we", "us", or "our"). By using the Website and Services, you agree that you have read this Agreement, understand it, and agree to be bound by its terms. This Policy doesn't cover the actions of companies or people that we don't own or run, or the things they do.

Acceptance of this Policy

By accessing this website, you acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Collection of Information

The safety of our customers' data is our top concern, so we follow the "no logs" rule. We may only process as much customer data as is necessary to keep the Website and Services up and running. Automatically received information is only used to find possible cases of abuse and to make statistics about how the Website and Services are used and how many people use them. This general information is not put together in any other way that would allow a specific user to be found.

Collection of Personal Information

You can use the Website and Services without telling us who you are or giving out any information that would allow someone to find out who you are. But if you want to use some of the Website's services, you may be asked for Personal Information, such as your name and email address. When you fill out online forms on the Website, we get and store any information you choose to give us. Depending on what is needed, this information may include:

  • Personal details such as name, country of residence, etc.
  • Contact information such as email address, address, etc.
  • Account details such as user name, unique user ID, password, etc.
  • Any other materials you willingly submit to us such as articles, images, feedback, etc.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

Other information we may collect

Apart from the information stated above, we may collect additional information, such as

  1. From you: this is any additional information that you provide to us voluntarily.
  2. Activity: We automatically collect the following information when you are using our website:

IP address, which includes both dynamic and static IP addresses, which might point reveal the type of computer or device; browser and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the websites you visit; and similar data

  1. Cookies: These are the small packets of data that a website will store on your computer to help your computer remember the settings the next time you visit it again.

Use and Processing of Collected Information

We need to receive and use certain Personal Information in order to give you access to the Website and Services or to follow the law. If you do not give us the information we ask for, we might not be able to give you the goods or services you want. Some of the information we get from you is through the Website and Services. But we may also get Personal Information about you from other places. We might use any of the information we get from you for the following:

  • Create and manage user accounts
  • Send administrative information
  • Respond to inquiries and offer support
  • Request user feedback
  • Improve user experience
  • Administer prize draws and competitions
  • Enforce terms and conditions and policies
  • Protect from abuse and malicious users
  • Respond to legal requests and prevent harm
  • Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: 

  1. You have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; 
  2. Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; 
  3. Processing is necessary for compliance with a legal obligation to which you are subject; 
  4. Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; 
  5. Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some laws, we may be able to use your information until you tell us not to (by opting out), even though we don't have your permission or any of the other legal bases listed below. In any case, we will be happy to explain the specific legal reason for the processing, including whether the provision of Personal Information is a legal, contractual, or necessary condition for entering into a contract.

Disclosure of Information

Depending on the Services you have asked for or as needed to complete a transaction or provide a service you have asked for, we may share your information with trusted third parties who work for us, any other affiliates and subsidiaries we rely on to help us run the Website and Services we offer to you, as long as you have given us permission to do so. We do not give Personal Information to people outside of our company. These service providers are not allowed to use or share your information unless it is necessary for them to do work for us or to follow the law. We may share your Personal Information with third parties for these reasons, but only if their privacy policies are the same as ours or if they agree to follow our policies about Personal Information. We only give these third parties the Personal Information they need to do their jobs, and we do not give them permission to use or share Personal Information for their own marketing or other reasons.

We will share any Personal Information we collect, use, or receive if required or allowed by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of Information

We will keep and use your Personal Information for as long as we need to in order to meet our legal responsibilities, settle disputes, and uphold our agreements, unless the law requires or lets us keep it for longer. After you change or delete your Personal Information, we may use any combined data that is based on or includes it, but not in a way that would let anyone find out who you are. Personal Information will be deleted at the end of the retention term. So, the right to access, the right to delete, the right to correct, and the right to data portability cannot be used after the retention time is over.

Transfer of Information

Depending on your location, your information may be sent to and stored in a place other than your own during a data transfer. You have the right to know the legal basis for sending your information to a country outside of the European Union or to an international organization like the UN that is governed by public international law or was set up by two or more countries, as well as the security steps we take to keep your information safe. If a transfer like this happens, you can find out more by reading the parts of this Policy that talk about it or by contacting us using the information in the "Contact" section.

The Rights of Users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:

  1. You have the right to withdraw consent where you have previously given your consent to the processing of your information; 
  2. You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; 
  3. You have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the information undergoing processing; 
  4. You have the right to verify the accuracy of your information and ask for it to be updated or corrected;
  5. You have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; 
  6. You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; 
  7. You have the right to receive your information in a structured, commonly used, and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract that you are part of, or on pre-contractual obligations thereof.

The Right to Object to Processing

Where Personal Information is processed in the public interest, in the exercise of an official authority given to us, or for the purposes of our legitimate interests, you can object by giving a reason related to your own situation to back up your objection.

Data Protection Rights Under GDPR

If you live in the European Economic Area (EEA), you have certain data protection rights, and the Operator wants to do what it can to help you fix, change, remove, or limit how your Personal Information is used. Please contact us if you want to know what Personal Information we have about you or if you want it taken off of our computers. You have the following rights when it comes to protecting your data:

  • You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request that we complete the Personal Information you believe is incomplete.
  • You have the right to request the erase your Personal Information under certain conditions of this policy

You have the right to object to our processing of your Personal Information.

You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.

You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

You also have the right to withdraw your consent at any time if the Operator relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

California Privacy Rights

In addition to the rights listed in this Policy, California residents who give us Personal Information (as defined by the law) to get products or services for personal, family, or household use can ask us once a year to tell them if we shared any Personal Information with other businesses for marketing purposes. If relevant, this information would include the types of Personal Information and the names and addresses of the businesses with which we shared such Personal Information in the previous calendar year (for example, requests made in the current year will get information about the previous year). Please get in touch with us if you want this information.

How to Exercise These Rights

If you want to use any of your rights, you can contact the Operator using the information in this paper. Please keep in mind that we may ask you to prove who you are before we answer such requests. Your request must include enough information for us to confirm that you are who you say you are or that you are a person's allowed representative. You need to give enough information for us to understand the request and react to it. We cannot answer your question or give you Personal Information until we know who you are or that you have permission to ask for it and that the Personal Information is about you.

Privacy of Children

We do not know of any way to get personal information from children under 18 years old. If you are under 18, please do not send any Personal Information through the Website and Services. We encourage parents and legal guardians to keep an eye on how their children use the Internet and to help police this Policy by telling their children never to give Personal Information through the Website and Services without their permission. If you think that a child under 18 has given us Personal Information through the Website and Services, please get in touch with us. You must also be at least 16 years old to agree to the processing of your Personal Information in your country. In some countries, your parent or guardian may be able to do this on your account.

Cookies

"Cookies" are used by the Website and Services to help you get the most out of your time online. A cookie is a text file that a web page service puts on your hard drive. Cookies cannot be used to run programs on your machine or send viruses to it. Cookies are made just for you, and only a web server in the same name as the one that gave you the cookie can read it.

We may use cookies to collect, store, and track information about how the Website and Services are used for statistical reasons. You can choose to accept or not accept cookies. Most web platforms accept cookies by default, but you can usually change your browser settings to turn them off if you would rather. If you choose not to accept cookies, you might not be able to use the Website and Services to their fullest. Visit internetcookies.org to learn more about cookies and how to deal with them.

Do Not Track Signals

Some browsers have a feature called "Do Not Track," which tells the websites you visit that you do not want your online behavior to be tracked. Tracking is different from using or gathering information about a website. For these reasons, "tracking" means getting personal information from people who use or visit a website or online service as they move from one site to another. The Do Not Track signal is not yet sent the same way by all computers. So, the Website and Services are not yet set up to understand or respond to signs from your browser that say "Do Not Track." Even so, we limit how we use and store your personal information, as we explain in more detail in this Policy.

Email Marketing

We have email newsletters that you can sign up for whenever you want. We promise to keep your email address private, and we will not disclose it to anyone else unless it is allowed by the section on how we use and process your information, or if we need to use a third-party service to send you emails. We will keep the information sent by email in line with the laws and rules that apply.

In order to follow the rules of the CAN-SPAM Act, all emails we send will clearly say who they are from and how to get in touch with the writer. You can stop getting our newsletter or marketing emails by following the directions in these emails on how to unsubscribe or by getting in touch with us.

Links to Other Resources

The Website and Services have links to other websites and services that we do not own or run. Please be aware that we are not in charge of how these other sites or third parties handle your privacy. We want you to be aware when you leave the Website and Services and to read the privacy policies of every site that might take Personal Information.

Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that:

  • There are security and privacy limitations of the Internet that are beyond our control; 
  • The security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed;
  • Even with the best of intentions, a third party could see or change this information or data while it is being sent.

Data Breach

In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

Changes and Amendments

We reserve the right to change this Policy or its terms about the Website and Services at any time, and we will let you know if there are any big changes to how we handle your personal information. When we do, we'll change the date at the bottom of this page to show when it was last changed. We may also tell you about things in other ways, such as through the contact information you gave us. Unless something else is said, any changes to this Policy will take effect as soon as the new version is posted. If you keep using the Website and Services after the new Policy goes into effect (or do whatever else is asked of you at that time), that means you agree to the changes. But we won't use your Personal Information in a way that is materially different from what was said at the time your Personal Information was taken without your permission.

Contacting Us

You can use the contact form or send an email to info@tryspero.com to get in touch with us if you want to know more about this Policy or if you want to talk to us about your personal rights or your Personal Information.